Chugach Counseling & Consulting LLC
Last updated: March 2026

At Chugach Counseling & Consulting LLC, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect
Through Our Contact Form

When you submit our new client contact form, we collect information you provide directly, which may include your name, email address, phone number, and any details you share about your reason for seeking services. This information is used solely to respond to your inquiry and determine whether our services are a good fit for your needs.

Through Our Website (Meta Pixel)

Our website uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. (Facebook/Instagram). The Meta Pixel collects certain information about visitors to our website, including pages visited and actions taken, in order to help us measure the effectiveness of our advertising and reach people who may benefit from our services.

We have configured our Meta Pixel to limit the data shared and do not transmit sensitive health information to Meta. The only personal data shared with Meta through this tool is email address and name, and only when voluntarily provided through our contact form.

You can learn more about how Meta uses this data at facebook.com/privacy/policy. You can opt out of Meta’s use of your data for advertising purposes at facebook.com/ads/preferences.

Website Analytics

We may collect general, non-identifying information about how visitors use our website, such as pages viewed and time spent on the site, in order to improve our online presence.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries submitted through our contact form
Schedule free meet & greet consultations
Determine whether our services are appropriate for your needs
Measure and improve the effectiveness of our advertising
Improve the content and functionality of our website

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. HIPAA & Confidentiality

Chugach Counseling & Consulting LLC is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Please note that submitting our contact form or visiting our website does not establish a therapeutic relationship and does not constitute protected health information (PHI) under HIPAA.

Once a therapeutic relationship is established, all clinical information is protected under HIPAA and our professional ethical obligations. You will receive a separate Notice of Privacy Practices at the start of services that explains in detail how your health information is handled.

Please do not include sensitive medical or mental health information in our website contact form. If you are in crisis or need immediate assistance, please call or text 988 (Suicide & Crisis Lifeline) or call 911.

4. Data Security

We take reasonable steps to protect the information submitted through our website. However, no method of transmission over the internet is completely secure. We encourage you to avoid sharing sensitive personal health information through our website contact form.

5. Third-Party Services

Our website may use the following third-party services that have their own privacy policies:

Meta Platforms (Facebook/Instagram) — advertising and pixel tracking
WordPress — website platform and hosting
Google — website analytics and business listing
6. Your Rights

You may opt out of Meta’s advertising tracking at any time through facebook.com/ads/preferences. If you have submitted a contact form and would like that information removed, please contact us directly and we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Chugach Counseling & Consulting LLC
11901 Business Blvd, Suite 203
Eagle River, AK 99577
Phone/Text: 907-202-7166
Website: chugachcounseling.com